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FAQ

Please find below answers to questions regularly asked by our customers

Material 

Frame

Our sofas frame is made of wood, providing strength, stability, and durability

Padding

Our sofas are generously padded with polyester padding, providing great comfort, even to the eldest, achy cat

Uphulstery

the upholstery of our sofas is made of Velvet fabric. In some sofas, we combine faux leather with the velvet fabric 

The cushion cover can be removed and hand washed or machined washed on a gentle cycle

Quality

Craftmanship

Our sofas are manufactured by highly trained and dedicated professionals.

Quality control

Our sofas go through a rigorous quality control process before released from our factory

Warrenty

We guarantee our quality.

All our sofas are coming with one year warranty on the structure and manufacturing issues

Shipping

Shipping fee

We have warehouses in Australia and North America.

Shipping fees are varied depending on where you need us to ship the sofas.

Please check shipping fees at the check-out process

Delivery time

Our sofas are ready to be shipped.

Delivery time depends on the delivery address.

Our sofas are shipped within 3 working days from completed payment

Collection

We offer a self-collection option from our QLD Australia facility.

Please contact us to arrange a collection

Return policy

Returns and return shipping fees

We have a 30 days return policy.

If for any reason you would like to return the sofa, you can do so with no questions asked. However, a refund will be initiated only if the sofa is returned in its new condition.

Unfortunately, we will not be liable for the return shipping fees

 

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