FAQ
Please find below answers to questions regularly asked by our customers
Material
Frame
Our sofas frame is made of wood, providing strength, stability, and durability
Padding
Our sofas are generously padded with polyester padding, providing great comfort, even to the eldest, achy cat
Uphulstery
the upholstery of our sofas is made of Velvet fabric. In some sofas, we combine faux leather with the velvet fabric
The cushion cover can be removed and hand washed or machined washed on a gentle cycle
Quality
Craftmanship
Our sofas are manufactured by highly trained and dedicated professionals.
Quality control
Our sofas go through a rigorous quality control process before released from our factory
Warrenty
We guarantee our quality.
All our sofas are coming with one year warranty on the structure and manufacturing issues
Shipping
Shipping fee
We have warehouses in Australia and North America.
Shipping fees are varied depending on where you need us to ship the sofas.
Please check shipping fees at the check-out process
Delivery time
Our sofas are ready to be shipped.
Delivery time depends on the delivery address.
Our sofas are shipped within 3 working days from completed payment
Collection
We offer a self-collection option from our QLD Australia facility.
Please contact us to arrange a collection
Return policy
Returns and return shipping fees
We have a 30 days return policy.
If for any reason you would like to return the sofa, you can do so with no questions asked. However, a refund will be initiated only if the sofa is returned in its new condition.
Unfortunately, we will not be liable for the return shipping fees